Can you share an example of a time you had to challenge a client's perspective or behavior in therapy? What approach did you take, and what was the outcome?

Question

Challenging client perspectives in therapy requires a nuanced approach and a diverse set of tools. This article explores several innovative strategies, drawing on insights from experts in the field of psychotherapy. From reframing partner roles to employing motivational interviewing techniques, these approaches offer therapists new ways to help clients shift their thinking and achieve meaningful change.

Emma Kobil · Answer

There was a time when I worked with a client who was struggling to support his partner during moments of emotional distress. He was putting a lot of pressure on himself to "say the right thing" or fix her pain, and when he couldn't, he would shut down or withdraw, believing he was failing her.
I gently challenged the belief underlying his behavior—that being a good partner meant always having the perfect response. We explored how that perfectionism was actually hindering the emotional connection he truly desired. Through our work together, he began to realize that his partner wasn't looking for solutions—she was longing for him to remain emotionally present, to be accessible during difficult moments, even when he didn't have the answers.
Helping him reframe his role from "fixer" to "connector" was powerful. It reduced his anxiety and allowed him to show up more vulnerably. Over time, he started to feel more confident in simply being there with her, and their emotional intimacy deepened as a result. It was an excellent example of how a small shift in perspective can lead to significant changes in a relationship.

Joe Nord · Answer

One question I often pose to clients is: "What are you solving for here?" It's a simple but revealing way to explore whether their actions are truly aligned with their deeper goals—or if they're unconsciously solving for comfort, safety, or avoidance instead.
I worked with a client who said he wanted to date more to find a meaningful relationship. But his behavior told a different story—he avoided putting himself out there in ways that could actually lead to connection. When we explored this disconnect, it became clear he was solving for protection from rejection and discomfort, not for connection.
That realization was a turning point. Once he understood what he was really trying to solve for, we could start building his tolerance for discomfort and helping him take action from a place of courage rather than fear. Over time, he became more willing to risk vulnerability, and his actions began aligning with what he truly wanted—genuine connection.

Marissa Gray · Answer

As I listened to my client talk about herself in a way that sounded defeated, judgmental, and blaming, I used tools and techniques within narrative therapy to explore and shift her sense of self.
Without minimizing how my client was feeling, I introduced externalizing as a way to challenge core beliefs ("I am not enough" and "something is wrong with me") that were proving to have a negative impact on my client's sense of self as well as on her relationships. Externalizing provided my client with tools of observation, a way to shift perspective and explore other ways of thinking while also understanding why certain narratives of worthlessness were showing up.
By using narrative therapy techniques with this client, I was able to support her in her ability to validate her feelings without fusing to the automatic narrative that comes with them. This provided an opportunity for us to identify her fears while also practicing other narratives rooted in self-compassion - i.e., "When I feel overwhelmed, I tend to blame myself and shut down; this makes it hard for me to be vulnerable and ask for support."
Narrative therapy reminds us that "the person is not the problem; the problem is the problem." I saw this shift in my client, the outcome of which was a better understanding of herself and her worth, as well as an increased willingness to be vulnerable in her relationships.

Gordon Gooding · Answer

As a Clinical Social Worker, challenging a client's perspective is a core component of Cognitive Behavioral Therapy (CBT), and it's something I do regularly—but always with empathy, respect, and collaboration. In CBT, we work to identify and examine unhelpful thought patterns that contribute to emotional distress or self-defeating behaviors. For many of my clients—especially middle-aged, successful professionals—there's often an internal narrative that despite career accomplishments, financial stability, and a loving family, they're still "not doing enough." These beliefs are usually rooted in longstanding cognitive distortions like perfectionism or all-or-nothing thinking. My role is not to confront them harshly but to gently hold up a mirror and invite them to see their thoughts more objectively to ask, "Is this even true?"
One effective method I use is to ask, "Would you say that to your daughter? Your best friend?" This question often stops them in their tracks—it highlights the double standard they apply to themselves versus those they love. From there, we explore the evidence for and against these beliefs, develop alternative and more balanced thoughts, and reinforce self-compassion as a key part of their emotional wellness. The outcome isn't just symptom relief; it's a meaningful shift in how they relate to themselves. When a client begins to speak to themselves with the same kindness they offer others, that's where real transformation begins.

KEAJUANIS MALENA · Answer

As a psychotherapist, one moment that stands out involved a client struggling with persistent self-criticism and low self-worth. They frequently used phrases like "I'm a failure" or "I can't do anything right," which deeply impacted their confidence and relationships. In one session, after they harshly judged themselves for a minor mistake at work, I gently challenged this narrative.
I asked them to consider how they would respond if a close friend made the same mistake. They paused and realized they would offer compassion, not criticism. This shift opened the door for cognitive restructuring. We explored the origin of their inner critic and introduced more balanced and self-supportive language.
Using a combination of Cognitive Behavioral Therapy (CBT) and self-compassion work, the client began to replace harsh judgments with more realistic and kinder self-talk. Over time, their mood stabilized and their interactions with others became less defensive and more open.
The outcome was not instant, but through consistent work, the client reported feeling lighter and more in control of their internal narrative. Challenging their perspective with empathy and evidence-based tools helped them build a healthier self-concept and improved emotional resilience.

Andy Danec · Answer

Challenging a client's perspective in therapy requires compassion, timing, and trust—especially in addiction recovery, where defensiveness can be part of survival. At Ridgeline Recovery, I once worked with a client who firmly believed their relapse was proof they were "incapable of change." This kind of black-and-white thinking is common and can become a major roadblock to progress.
Rather than refuting them directly, I used a motivational interviewing approach, asking open-ended questions that allowed them to explore their thought patterns on their own terms. I asked, "When have you made changes that lasted, even for a little while? What helped in those moments?" Over time, they began to recognize that progress doesn't have to be perfect to be meaningful.
The outcome? That shift in perspective helped them recommit to their recovery plan with less shame and more clarity. They eventually became one of our strongest peer supporters—someone who could speak to the ups and downs of sobriety with authenticity and resilience.
As a business owner, I've learned that helping clients rewrite harmful narratives isn't just therapeutic—it's transformative for the culture of recovery we're building every day.

6 Approaches to Challenging Client Perspectives in Therapy

6 Approaches to Challenging Client Perspectives in Therapy

Reframe Partner Role from Fixer to Connector

Align Actions with True Relationship Goals

Challenge Self-Defeating Narratives Through Externalization

Invite Self-Compassion in High-Achieving Professionals

Replace Harsh Self-Judgment with Balanced Self-Talk

Motivational Interviewing Shifts Perspective on Relapse